What the San Jose Call Records Are
The City of San José publishes its police calls for service on the city’s Open Data portal under a public domain license. Each record stands for one incident that reached dispatch, so an event that drew five phone calls still shows up once. The city adds new records daily. This page reloads its figures once a month and only charts months that have finished.
Read these records for what they are: requests for police, not a count of offenses. The file includes traffic and pedestrian stops started by officers, welfare checks, alarms and calls that ended with no report taken. Each record is dated by when the incident happened, so the newest month can still move a little as late entries arrive. The police department releases reported offense statistics on its own, and those are not part of this page.
The file also carries no neighborhood field and no map coordinates, only street or intersection text. That is why the tool works citywide, by type of call. For property-level planning in the city, pair it with the coverage notes on our San Jose security guard page.
Using the Call-Type Tool
The tool opens with a bar for each of the last 13 months of citywide police calls for service. Under it, a table splits the calls into groups such as disturbances and trespassing, suspicious person or vehicle, alarms, theft and stolen vehicles, burglary and vandalism. We built those groups from the city’s dispatch call types, and anything outside them sits under other calls.
Pick a group to see its own monthly bars and the specific call types that fill it. The change column compares the most recent 12 months with the 12 months before them, which smooths out a single busy or quiet month. A short month in the chart is worth a second look before you act on it, since holidays and late entries both move the totals.
What Each Call Group Means for a Site
The groups that lead the table point to different kinds of protection. Use them to decide what a guard or patrol should spend time on at your property.
- Disturbances and trespassing: a visible officer at the main entrance, clear post orders on how to ask someone to leave, and signs that state the property is private.
- Suspicious person or vehicle: patrol checks at uneven times so nobody can learn the schedule, plus notes on plates and descriptions in the shift report.
- Theft, stolen vehicles and burglary: locked gates after hours, key and badge control, and checks of doors, docks and storage areas at close.
- Vandalism: lighting on walls, fences and gates that sit out of view, with photos of any damage logged the same shift.
- Alarms: a patrol officer who checks the property after an alarm, so a false trip is cleared and a real one is written up.
Parking areas collect several of these at once. A parking lot and garage patrol covers the rows and stairwells where car break-ins and loitering tend to start.
Bringing the Figures Into a Security Assessment
Citywide trends set the backdrop, and your own records fill in the detail. Before you request coverage, gather incident logs, tenant complaints, insurance claims and maintenance tickets for broken locks, then compare what you see with the call groups that stand out in the tool. If trespassing tops your own list and it also leads the citywide table, you have a clear first priority.
Our security assessment checklist walks you through fencing, lighting, doors, cameras and parking so those notes land in one place. Mark each line, add the call groups you flagged here, and send the sheet with your quote request.
Matching Hours and Patrols to the Pattern
Groups that hold steady month after month call for steady coverage, such as a posted officer during the hours your site sits open to the public. Groups that rise in certain seasons suit coverage you add for a stretch, then scale back. The coverage hours planner lays out the windows when properties usually need a guard and how different property types split the week.
When a full post is more than the risk calls for, scheduled mobile patrol visits cover locks, lights and lots across the night. Vantage officers close out each shift with a photo report, which gives you a record of your own site to set beside the city’s figures.
Resources
Related guides
A few useful answers
Common questions
Are police calls for service the same as reported crimes?
No. A call for service is a dispatch record of a request for police. It covers traffic stops, welfare checks, alarms and calls that ended without a report, so read the groups as demand for police time.
How current is the San Jose information on this page?
The city adds records to its file daily, and this page refreshes once a month with complete months only. The newest month shifts slightly as late entries are added, and the tool shows the date of its latest update.
Why can’t I see my own neighborhood in the tool?
San José publishes these calls with street or intersection text only, with no neighborhood field and no map coordinates. The tool stays citywide, and your own incident logs supply the property-level picture.
Which call groups matter most for an apartment complex or business park?
Start with disturbances and trespassing, suspicious person or vehicle, theft and vandalism. Those groups line up with what an on-site officer or a patrol route covers: entrances, parking rows, doors and lighting.
Can we bring these figures to a Vantage quote?
Yes. Bring the call groups you flagged to the on-site security review, which is free with a guard quote. That review covers access points, hours and priority areas, and your notes from this page give it a head start.

